Why Responding to Every Review is Critical for Your Hospitality Business (and How It Boosts Your SEO and Reputation)

Why Responding to Every Review is Critical for Your Hospitality Business (and How It Boosts Your SEO and Reputation)

Why Responding to Every Review is Critical for Your Hospitality Business (and How It Boosts Your SEO and Reputation)By: Jason Littrell
Published on: 18/11/2024

Online reviews have become a cornerstone of consumer decision-making, especially in the hospitality industry. According to a recent survey, 93% of consumers say online reviews influence their purchasing decisions, and businesses with high engagement on review platforms tend to see better visibility and guest satisfaction. But why is it so crucial to respond to every review, and what are the tangible benefits for your SEO and overall reputation? Let’s dive into the data.

Hospitality Strategy Lab
Read more
Mastering Reputation Management: How to Make Your Hospitality Brand Grow

Mastering Reputation Management: How to Make Your Hospitality Brand Grow

Mastering Reputation Management: How to Make Your Hospitality Brand GrowBy: Jason Littrell
Published on: 11/11/2024

In the digital age, a business’s reputation can make or break its success, especially in the hospitality industry. With online reviews and social media playing a major role in how guests perceive your brand, reputation management has never been more critical. The good news? With the right strategies, you can turn even the toughest feedback into an opportunity to elevate your brand and build a loyal guest base. Here’s how to master reputation management and make your hospitality brand shine.

Hospitality Strategy Lab
Read more