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About the Show
The Hospitality Strategy Lab podcast is hosted by Jason Littrell, your go-to source for cutting-edge strategies and expert insights in hospitality management.
We feature thought leaders, industry pioneers, and innovators who are shaping the future of guest experiences.
From behavioral economics and AI to automation and data-driven marketing, we dive into what truly works to keep guests coming back for more.
How to use AI and automation to streamline operations.
Behavioral psychology hacks that turn first-time visitors into loyal guests.
Real stories from industry leaders who have transformed their venues using our methods.
The Content/Authority Engine:
Pre-Promote the Show
Record the Show (Private Recording)
Replay the show Live as a Scheduled Event on all channels
Publish a SEO Blog on the Hospitality Strategy Lab
Schedule Short Form Video across all channels
Share all the videos (long and short form) with you to share your expertise
Publish a Podcast with SEO descriptions (and share the audio with you to re-publish if you like).
Holidays. Chaos. Money.
The Holiday Rush is Here: Why Most Restaurants Survive It Instead of Profit From It ...more
Hospitality Strategy Lab ,Strategy
December 15, 2025•4 min read
How Cordelia Became Cleveland’s Best Place to Work
Welcome to the Hospitality Strategy Lab Podcast! In this episode, host Jason Littrell sits down with Andrew Watts and Vinnie Cimino, the powerhouse duo behind Cordelia in Cleveland—named the “Best Pla... ...more
Hospitality Strategy Lab ,Podcast &Staffing/Labor
December 12, 2025•3 min read
Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne Graves
Fresh insights on why women’s decision-making cycles may be longer—but ultimately more powerful—how authenticity and storytelling can build lasting loyalty, and why community connections matter more t... ...more
Guest Feedback ,Hospitality Strategy Lab Strategy &Marketing
November 18, 2025•2 min read
Menu. Sales. Loss.
Your menu design is costing you thousands monthly. Learn menu engineering strategies that guide customers to high-profit items and increase average check size. ...more
Hospitality Strategy Lab ,Strategy &Food Costing & Menus
November 17, 2025•3 min read
Elevating Hospitality with Behavioral Science: Value-Aligned Teams and Lasting Guest Impressions
Welcome to the Hospitality Strategy Lab Podcast! In this episode, host Jason Littrell sits down with behavioral science expert and author of "Start at the End," Matt Wallert, to explore how the princi... ...more
Hospitality Strategy Lab ,Strategy &Podcast
November 11, 2025•2 min read
Schedules. Overtime. Waste.
Labor costs eating your profit? Learn how smart scheduling automation reduces overstaffing, prevents overtime, and optimizes restaurant labor without cutting quality. ...more
Hospitality Strategy Lab ,Strategy &Staffing/Labor
November 10, 2025•3 min read
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