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Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne Graves

Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne Graves

Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne GravesJason Littrell
Published on: 18/11/2025

Fresh insights on why women’s decision-making cycles may be longer—but ultimately more powerful—how authenticity and storytelling can build lasting loyalty, and why community connections matter more than ever, especially in bars and restaurants.

Guest FeedbackHospitality Strategy LabStrategyMarketing
High-Performing Teams: Leadership, Onboarding, and Culture in Hospitality with Felicia Shakiba

High-Performing Teams: Leadership, Onboarding, and Culture in Hospitality with Felicia Shakiba

High-Performing Teams: Leadership, Onboarding, and Culture in Hospitality with Felicia ShakibaJason Littrell
Published on: 04/11/2025

On today’s Hospitality Strategy Lab podcast, I sat down with Felicia Shakiba from CPO Playbook to uncover the secrets behind scaling successful restaurant teams.

Hospitality Strategy LabStrategy
The Art of Team Engagement with Geoffrey Toffetti from Frontline Performance Group

The Art of Team Engagement with Geoffrey Toffetti from Frontline Performance Group

The Art of Team Engagement with Geoffrey Toffetti from Frontline Performance GroupJason Littrell
Published on: 28/10/2025

In this conversation, Jason Littrell speaks with Geoffrey Toffetti from the Frontline Performance Group, discussing the importance of optimizing employee performance in the hospitality industry.

Hospitality Strategy LabPodcast
Leif Huckman: Building Trust in Hospitality, CheckMyChecks.com

Leif Huckman: Building Trust in Hospitality, CheckMyChecks.com

Leif Huckman: Building Trust in Hospitality, CheckMyChecks.comJason Littrell
Published on: 14/10/2025

In this conversation, Jason Littrell speaks with Leif Huckman about his innovative app, CheckMyChecks.com, designed to help hospitality workers verify their paychecks and ensure compliance with wage laws. Leif discusses the challenges faced by hospitality operators, the prevalence of wage theft, and the importance of transparency and accountability in payroll systems. He emphasizes the role of technology in addressing these issues and shares insights on consulting strategies for improving operations in the hospitality industry.

Hospitality Strategy LabToolsStrategy

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