Holidays. Chaos. Money.

Holidays. Chaos. Money.

Holidays. Chaos. Money.Jason Littrell
Published on: 15/12/2025

The Holiday Rush is Here: Why Most Restaurants Survive It Instead of Profit From It

Hospitality Strategy LabStrategy
How Cordelia Became Cleveland’s Best Place to Work

How Cordelia Became Cleveland’s Best Place to Work

How Cordelia Became Cleveland’s Best Place to WorkJason Littrell
Published on: 12/12/2025

Welcome to the Hospitality Strategy Lab Podcast! In this episode, host Jason Littrell sits down with Andrew Watts and Vinnie Cimino, the powerhouse duo behind Cordelia in Cleveland—named the “Best Place to Work” just two months after opening their doors.

Hospitality Strategy LabPodcastStaffing/Labor
Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne Graves

Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne Graves

Community, Trust, and Advocacy: Winning Over Women Customers in Food and Beverage with Shampaigne GravesJason Littrell
Published on: 18/11/2025

Fresh insights on why women’s decision-making cycles may be longer—but ultimately more powerful—how authenticity and storytelling can build lasting loyalty, and why community connections matter more than ever, especially in bars and restaurants.

Guest FeedbackHospitality Strategy LabStrategyMarketing
Menu. Sales. Loss.

Menu. Sales. Loss.

Menu. Sales. Loss.Jason Littrell
Published on: 17/11/2025

Your menu design is costing you thousands monthly. Learn menu engineering strategies that guide customers to high-profit items and increase average check size.

Hospitality Strategy LabStrategyFood Costing & Menus

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