Hospitality Strategy Lab

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Future-Proofing Restaurants: AI, Labor, and Value Strategies for 2026

Jason Littrell

Published on: 21/10/2025

Critical topics like menu dynamics, the psychology of today’s “new consumer,” why pared-down offerings are winning over diners, and how word of mouth and online platforms shape where people choose to eat. Barbara also discusses the importance of embracing authenticity, finding your restaurant’s “tribe,” and building lasting community relationships as the industry adapts to economic pressures and digital disruption.

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What Today's AWS Outage Actually Cost Independent Restaurants

Jason Littrell

Published on: 20/10/2025

AWS outage Oct 20, 2025 cost restaurants $4,500-6,000 per location. Toast POS, DoorDash, GrubHub down 6+ hours. How to protect your operation from the next one.

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Reservations. No-Shows. Cash.

Jason Littrell

Published on: 20/10/2025

Stop losing $3K-5K monthly to reservation no-shows. Learn how automated confirmation systems reduce no-shows from 20% to under 5% with simple texts.

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Leif Huckman: Building Trust in Hospitality, CheckMyChecks.com

Jason Littrell

Published on: 14/10/2025

In this conversation, Jason Littrell speaks with Leif Huckman about his innovative app, CheckMyChecks.com, designed to help hospitality workers verify their paychecks and ensure compliance with wage laws. Leif discusses the challenges faced by hospitality operators, the prevalence of wage theft, and the importance of transparency and accountability in payroll systems. He emphasizes the role of technology in addressing these issues and shares insights on consulting strategies for improving operations in the hospitality industry.

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