Texts. DMs. Silence.

Texts. DMs. Silence.

Texts. DMs. Silence.Jason Littrell
Published on: 06/10/2025

Stop missing customer inquiries across Instagram, text, email & Facebook. Learn how unified inbox systems respond instantly and capture every lead.

Guest FeedbackHospitality Strategy Lab
Net Promoter Score (NPS) - The One Simple Question

Net Promoter Score (NPS) - The One Simple Question

Net Promoter Score (NPS) - The One Simple QuestionJason Littrell
Published on: 25/09/2024

The exact sequence of what to ask a guest and when to get maximum feedback, positive reviews, and understand guest feedback with a net promotor score.

KMS BlogGuest Feedback