Anti Black-Friday
By: Jason Littrell Published on: 29/11/2024
Why I don't have a black friday offer, and how that serves you .
Hospitality Strategy Lab
By: Jason Littrell
Attention Restaurant & Bar Owners: The Holiday Season is Here!
By: Jason Littrell Published on: 27/11/2024
We're going through some hard-hitting strategies to get through the December rush, and keep that momentum through January & February (wihout losing your mind in the process). Can you make it? Today at 1pm EST.
KMS BlogHospitality Strategy Lab
Why Responding to Every Review is Critical for Your Hospitality Business (and How It Boosts Your SEO and Reputation)
By: Jason Littrell Published on: 18/11/2024
Online reviews have become a cornerstone of consumer decision-making, especially in the hospitality industry. According to a recent survey, 93% of consumers say online reviews influence their purchasing decisions, and businesses with high engagement on review platforms tend to see better visibility and guest satisfaction. But why is it so crucial to respond to every review, and what are the tangible benefits for your SEO and overall reputation? Let’s dive into the data.
Hospitality Strategy Lab
Never Miss a Guest: How Missed Call Text-Back and AI Can Revolutionize Your Hospitality Business
By: Jason Littrell Published on: 18/11/2024
Here’s a blog post on the benefits of a missed call text-back system and the power of conversational AI: Headline: Never Miss a Guest: How Missed Call Text-Back and AI Can Revolutionize Your Hospitality Business In the hospitality industry, every missed call is a missed opportunity. Guests expect fast, responsive service, and if they can’t get the answers they need quickly, they may move on to a competitor. Fortunately, modern technology offers a solution: missed call text-back systems and conversational AI. These tools can provide exceptional service, even when your team is busy or off the clock, ensuring that your business is always “on.” Here’s how implementing these technologies can elevate your guest experience and boost your bottom line.
Hospitality Strategy Lab