Texts. DMs. Silence.

Texts. DMs. Silence.

Texts. DMs. Silence.Jason Littrell
Published on: 06/10/2025

Stop missing customer inquiries across Instagram, text, email & Facebook. Learn how unified inbox systems respond instantly and capture every lead.

Guest FeedbackHospitality Strategy Lab
Reviews. Midnight. Panic.

Reviews. Midnight. Panic.

Reviews. Midnight. Panic.Jason Littrell
Published on: 03/10/2025

Generate 3-5x more Google reviews automatically. Learn how reputation management systems help restaurants get more positive reviews on autopilot.

Hospitality Strategy Lab
Napkins. Theft. Margins.

Napkins. Theft. Margins.

Napkins. Theft. Margins.Jason Littrell
Published on: 02/10/2025

Stop losing revenue to missed calls. Learn how AI phone systems capture every booking, reservation & catering inquiry 24/7 for bars and restaurants.

Hospitality Strategy Lab
Top 10 Automation Workflows Every Hospitality Business Needs

Top 10 Automation Workflows Every Hospitality Business Needs

Top 10 Automation Workflows Every Hospitality Business NeedsJason Littrell
Published on: 05/09/2025

Automation doesn’t replace hospitality — it supports it. By taking the busywork out of operations, owners and staff can focus on what matters: creating experiences worth coming back for.

KMS BlogHospitality Strategy LabStrategy